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The retail industry and consequently department stores are witnessing seismic shifts in consumer spending and shopping behaviours as well as a tsunami of new technological offers. Successful department stores have embraced the business opportunities provided by these changing consumer patterns and new drivers such as digital media, omnichannel, new technology and performing customer analyses. But what are the major impacts and challenges? How to remain relevant and stay in the game?

This year's Global Department Stores Summit presents success stories of renowned and evolving retailers and discusses which business strategies and investments should be launched to ensure a relevant positioning in order to deliver growth and sustainable profit.

Listen to compelling success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the world's leading department stores and brands

Meet top executives from department stores, brands and suppliers from around the world

Simultaneous translation into Chinese and Japanese languages will be provided during all sessions.
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